• Team Sales Representative

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  • We're a company with integrity at its core.  We believe in treating each other with respect and working as a team to get things done right.  And because of this collaboration, we've created an atmosphere that's fun, supportive, and alive with energy!


    At Gordon Food Service British Columbia Division Ltd., our continued focus on quality and exceptional service has made us one of Canada’s largest food service distributors for over 40 years.  Based out of Grand Rapids, Michigan and founded in 1897 Gordon Food Service is a successful, family-oriented company.  We are proud to offer our employees career advancement with training and comprehensive benefits.






    Team Sales Representative

    Vancouver Lower Mainland


    About Us

    Gordon Food Service is the largest, privately held foodservice distributor in North America.  The best restaurants and food service locations trust us to deliver their products promptly and safely every single day.  Our family-owned company has a history of developing great people – and our people are what set us apart. Every person we hire is important and we are proud to have built the kind of company that both develops careers and creates lasting friendships.


    Position Overview

    Reporting to the Sales Training Manager, the Team Sales Representative (TSR) supports order and delivery interaction between customers via telephone, email and Gordon Food Service Connect online for the sales district.  This position seeks growth opportunities in existing and potential customers with knowledge and professionalism, and strengthens customer relationships by representing Gordon Food Service products and services for assigned territory and accounts.  Contributing towards the business growth strategies, this position manages customer relationships, drives profitability, and customer service.

    We are looking for a motivated, results-oriented individual with strong customer service skills to provide sales support to the district sales team.

    This fast-paced position works closely with the district's sales team and District Sales Manager.  Additional responsibilities include promoting and utilizing e-Commerce technologies as well as analyzing growth and margin opportunities using Standard National Reporting.  Introductory face-to-face visits with customers are required.


    The Team Sales Representative is responsible for:

    • Soliciting and entering customer orders
    • Special order processing
    • Processing credits
    • Managing any customer issues
    • Managing Just-in-Time (JIT) products and process
    • Offering alternative products and opportunities for account penetration
    • Communicating product / price changes
    • Supporting activities of the District's Sales team including vacation coverage
    • Promoting e-commerce online ordering and electronic payment options
    • Qualifying potential customers for business growth
    • Identifying Gordon Food Service Brand Growth Opportunities
    • Identifying customer penetration opportunities
    • Developing customer prospect lists


    The Team Sales Representative will also participate in sales promotions, food shows and may travel to the district up to 4 times per year.


    Skills and Qualifications You Bring

    • A very strong ability to multi-task and prioritize
    • Exceptional customer service skills
    • Excellent organizational and time management skills  
    • Excellent problem solving and interpersonal skills
    • Excellent written and verbal communication
    • Detail oriented with strong analytical skills
    • Ability to work in a team environment
    • Industry related experience and product knowledge is an asset
    • Two years’ previous customer service experience or an equivalent combination of education, training and experience
    • Proficient computer skills in MS Word, Excel, Google Docs, Sheets and Slides

    What we offer

    • Extensive on the job paid training program as well as continuous skills and product knowledge training
    • Career advancement opportunities
    • Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage
    • Company matched retirement program
    • Annual profit sharing
    • Gordon Food Service discounts on products
    • Employee appreciation events

    What We Value, You Value

    We are committed to building a strong relationship with our local community through our partnership with Habitat for Humanity and with our charity For A Cause which was created to assist those in need by providing funding for healthcare and other charitable expenses.

    Please submit résumés to gfsbchr@gfscanada.com or the Gordon Food Service website: www.GFS.ca/careers


    *We thank all interested applicants, however, only those under consideration shall be contacted*



    Visit our YouTube Channel for more videos about our company!

    Gordon Food Service is an Equal Opportunity Employer.





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