• Product Specialist – Dairy & Processed Potatoes/ Appetizers

    Requisition ID
    Job Location
    Job Category
    Marketing/Category Management
  • Gordon Food Service – BC Division

    Divisional Product Specialist – Dairy & Processed Potatoes/Appetizers


    Location:  Delta, British Columbia


    Gordon Food Service is the largest, privately held foodservice distributor in North America.  The best restaurants and food service locations trust us to deliver their products promptly and safely every single day.  Our family-owned company has a history of developing great people – and our people are what set us apart. Every person we hire is important and we are proud to have built the kind of company that both develops careers and creates lasting friendships.


    Position Overview:


    Reporting to the Customer Solutions Manager, the Divisional Product Specialist – Dairy & Processed Potatoes/Appetizers strategically utilizes knowledge and expertise, in combination with industry trends and Gordon Food Service products, services and resources, to provide profit maximizing solutions in the areas of product application, front and back of the house operations, and overall business planning, to our British Columbia customers.  The Product Specialist - Dairy & Processed Potatoes/Appetizers must be aware and stay current with the BC food-service market and market trends. This position requires travel and will be based in the Lower Mainland.




    • Provides relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service
    • Consults with key customers to provide menu analysis and development with assistance from the BC Divisional Culinary Team
    • Provides problem analysis and resolution to customers and District Sales Representatives on product related concerns
    • Researches local trends and provides guidance to support customer relationship management
    • Provides insights to BC Divisional Marketing and Sales teams and ensures the success of customer events and activities, resulting in business metric improvement for both customer and company
    • Ensures consistent and relevant product training for sales teams, in collaboration with other BC marketing team members
    • Provides local category support & insights; division and customer training; and engagement to help support business growth (for both customers and company)
    • Leverages Home Office content and insights to be used in the BC Division and directly with customers
    • Participates in the execution of Food Shows, other related shows and activities in support of strategic divisional events


    Skills You Bring:


    • Culinary knowledge and skill
    • Product experience and knowledge within the dairy & processed potatoes/appetizers category
    • Ability to develop creative food solutions
    • Exceptional customer service skills
    • Proficient communication skills ‐ both written and verbal ‐ to communicate effectively with a broad‐based team including diverse internal stakeholders and vendors
    • Proficient skill in presentation creation and delivery
    • Time management and organizational skills to manage multiple projects
    • Strong business acumen and understanding of restaurant operations
    • Proven ability to deliver results and facilitate a collaborative environment
    • Bachelor Degree in Culinary, Sales, Marketing, Business or related field preferred
    • Three years’ previous culinary, product, marketing, or internal sales experience or an equivalent combination of education, training and experience


    What we offer:


    • Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage
    • Company matched retirement program
    • Annual profit sharing
    • Training and career advancement opportunities
    • Gordon Food Service discounts on products
    • Employee appreciation events


    What We Value, You Value:


    We are committed to building a strong relationship with our local community through our partnership with Habitat for Humanity and with our charity For A Cause which was created to assist those in need by providing funding for healthcare, shelter and education expenses.


    Gordon Food Service is an Equal Opportunity Employer.

    *We thank all interested applicants, however, only those under consideration shall be contacted*



    Visit our YouTube Channel for more videos about our company!

    Gordon Food Service is an Equal Opportunity Employer.





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